Terms and conditions

Terms and Conditions

1. Introduction

1.1 Purpose of the Terms: These Terms and Conditions ("Terms") govern your use of our website, software, and services (collectively referred to as the "Service"). By accessing or using the Service, you agree to be bound by these Terms.

1.2 Acceptance of Terms: If you do not agree with these Terms, please do not access or use the Service. Your continued use of the Service after changes are made will mean that you accept those changes.

1.3 Age and Legal Restrictions: You must be at least 18 years old to use the Service. The laws of certain jurisdictions may restrict your ability to use the Service, so it is your responsibility to ensure that you comply with all applicable laws.

2. Account Registration

2.1 Eligibility: To register an account with us, you must provide accurate and complete information about yourself, including your name, email address, and other relevant details.

2.2 KYC and Verification Requirements: We may require you to verify your identity before allowing you to use the Service. You agree to comply with all requests for verification and to provide us with any additional information we reasonably request.

2.3 Responsibility for Account Security: It is your responsibility to keep your account secure, including choosing a strong password and protecting it from unauthorized access. We are not responsible for any losses or damages that result from your failure to maintain the security of your account.

3. Deposits and Withdrawals

3.1 Accepted Payment Methods: We accept various payment methods, including Visa/Mastercard, Skrill/Neteller, Bitcoin/Ethereum, and USDT. You can find a full list of accepted payment methods on our website.

3.2 Minimum and Maximum Limits: The minimum deposit is €20, while the maximum limit varies depending on your account status and other factors. Please refer to our FAQ section for more information on deposit and withdrawal limits.

3.3 Processing Times and Fees: Our processing times vary depending on the payment method used. We do not charge any fees for deposits or withdrawals, but we reserve the right to impose fees in certain circumstances.

3.4 Anti-Money Laundering Policy: We are committed to preventing money laundering and other financial crimes. You agree to comply with all applicable laws and regulations regarding anti-money laundering.

4. Bonuses and Promotions

4.1 How Bonuses Are Credited: Bonuses are credited automatically once you have met the required conditions, which may include making a minimum deposit or wagering a certain amount of money.

4.2 Wagering Requirements: You must meet all applicable wagering requirements before you can withdraw any bonuses or winnings related to those bonuses. Failure to comply with these requirements will result in the forfeiture of your bonus and any associated winnings.

4.3 Expiry and Abuse Clauses: Bonuses are valid for a limited period only, after which they expire. We reserve the right to cancel or modify any bonus offer if we suspect abuse or if you have breached our Terms.

5. Gameplay and Fairness

5.1 RNG Usage: We use Random Number Generators (RNGs) to ensure that all games are fair and unbiased. You can view our RNG certificates on our website.

5.2 Game Malfunctions: If a game malfunctions, please contact us immediately so we can investigate the issue and resolve it as quickly as possible.

5.3 Limits on Play and Responsible Gaming Tools: We offer various responsible gaming tools to help you manage your play and prevent problem gambling. Please refer to our Responsible Gaming section for more information.

6. Responsible Gambling

6.1 Self-Exclusion Options: You can self-exclude from the Service for a specified period or permanently, as described in our Responsible Gaming section.

6.2 Deposit, Wager, and Session Limits: We allow you to set deposit, wager, and session limits on your account to help prevent problem gambling.

6.3 Help and Support Links: If you suspect that you have a problem with gambling or need assistance with managing your play, please refer to our Help and Support section for resources and guidance.

7. Prohibited Activities

7.1 Bonus Abuse: You must not abuse any bonus offer by attempting to manipulate the outcome of games or by using bots or automated systems to claim bonuses.

7.2 Fraud, Collusion, or Manipulation: We take all forms of fraud, collusion, or manipulation seriously and reserve the right to investigate and prevent these activities on our website.

7.3 Use of Bots or Automated Systems: You must not use any bots or automated systems to access or play games on our website.

8. Account Suspension and Closure

8.1 Voluntary Account Closure: If you wish to close your account, please contact us and we will assist you with the process.

8.2 Breach of Terms: We reserve the right to suspend or close your account if you breach these Terms or engage in any prohibited activities on our website.

8.3 Inactivity and Dormant Accounts: If you have not accessed your account for a period of 12 months, we may deem it dormant and close it unless you contact us to reactivate it.

9. Privacy and Data Protection

9.1 Information Collected: We collect various information about you when you register an account with us or access our website, including your name, email address, payment details, and other relevant data.

9.2 Use and Storage of Personal Data: We use the information we collect for legitimate purposes only, such as to verify your identity, process payments, or send marketing communications. We store this information securely on our servers and comply with all applicable data protection laws.

9.3 GDPR Compliance (if applicable): If you are a resident in an EU country, we are committed to complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

10. Limitation of Liability

10.1 Losses: We will not be liable for any losses or damages that result from your use of our website or services, except as required by law.

10.2 System Errors: If we experience a system error or technical issue, please contact us so we can investigate and resolve it as quickly as possible.

10.3 Third-Party Links: We may provide links to third-party websites on our website. However, we are not responsible for the content of these sites or any issues you encounter when visiting them.

11. Amendments and Updates

11.1 Right to Modify the Terms: We reserve the right to modify these Terms at any time without notice.

11.2 Notification of Changes: We may notify you about changes to our Terms by posting a notification on our website, sending an email to your registered email address, or contacting you directly.