Privacy Policy

We at Cresus Casino value your trust and want to ensure you understand how we collect, use, store, and protect your data. This Privacy Policy explains our practices regarding personal information and serves as a guide for you to make informed decisions about sharing your data.

By using our services, you consent to the practices described in this policy. We may update this policy from time to time, but your continued use of our platform implies acceptance of these terms.

Scope of Application

This Privacy Policy applies to all users of Cresus Casino's services, including those who create accounts and access our website or mobile app. The policy covers all personal data collected, stored, and processed by us in connection with our services.

Data We Collect

We collect the following types of data:

• Personal Information:
  • Name
  • Email address
  • Date of birth
  • Address
  • Other information you provide when creating an account or making deposits
• Account Info:
  • Username and password
  • Payment details (banking information, credit card numbers)
• Technical Data:
  • Device information (operating system, browser type)
  • IP address
  • Cookies
• Usage Data:
  • Site activity logs
  • Login history
  • Game interactions

How We Use Your Data

We use your data for the following purposes:

• Creating and managing accounts
• Processing deposits and withdrawals
• Providing customer support
• Determining bonus eligibility and monitoring responsible gambling practices
• Improving our website and personalizing your experience
• Fulfilling legal and regulatory obligations

Cookies and Tracking

We use cookies to enhance user experience, improve security, and monitor site performance. There are three types of cookies:

• Essential Cookies: These ensure the proper functioning of our website.
• Analytics Cookies: These help us understand how users interact with our platform.
• Marketing Cookies: These collect data for targeted advertising.

You can manage or disable cookies through your browser settings.

Legal Basis for Processing

We process user data under the following legal grounds:

• Contractual necessity: to provide services and fulfill contractual obligations
• Legal obligations: to comply with regulations and laws in our jurisdictions
• Legitimate interests: to improve security, prevent fraud, and enhance user experience
• User consent: when you opt-in for specific uses of your data

Data Sharing and Disclosure

We may share your data with third-party services, including:

• Payment processors (e.g., banks, credit card companies)
• Gaming providers (for bonus eligibility and responsible gambling monitoring)

Personal data is not sold to third parties. We disclose personal data only where legally required or necessary for the provision of our services.

Data Storage and Retention

We retain your personal data for as long as necessary to fulfill our contractual obligations, comply with regulations, and maintain security measures. Data storage practices include secure servers, encryption, and access controls.

Security Measures

To protect your data, we employ:

• SSL encryption
• Access controls (password protection, two-factor authentication)
• Monitoring for unauthorized access or attempts

Your Rights

You have the following rights under data protection laws:

• Access: Request access to your personal data.
• Update: Update or correct your personal data.
• Delete: Request deletion of your account and associated data.
• Withdraw Consent or Object: Withdraw consent for specific uses of your data or object to processing.

To exercise these rights, please contact our customer support team.

International Data Transfers

We may transfer your personal data outside the EEA. In such cases, we ensure that safeguards are in place, such as Standard Contractual Clauses, to protect your data.

Third-Party Services

External links or services have their own privacy policies and terms of use. Cresus Casino is not responsible for external content or practices.

Policy Updates

We may update this policy from time to time. You will be notified via email (if applicable) or through our website. Continued use of our platform means acceptance of these changes.